WEBSITE TERMS OF USE and 

GENERAL CONTRACT TERMS

about the use of the website www.blockchainbloom.com

From October 17, 2021

1. Preamble

Welcome to our website! Thank you for your interest! 

The blockchainbloom.com website was created by Pinke Attila E.V. and Catch Carp Hungary Ltd. operated by

Accordingly, these Terms and Conditions contain the rights and obligations of you, Pinke Attila E.V. and Catch Carp Hungary kft. the conditions of its exercise.

We would like to inform you that you can find information, buy, request an offer and contact us through the website.

Please read this document carefully, because by using this website you expressly accept the Terms of Use and General Terms and Conditions of this Website.

The prices displayed on the Contractor’s website are for informational purposes only and the individual price offers given by the Contractor are valid under the conditions and for the period indicated therein.

If you have any questions about the Terms of Use, General Terms and Conditions of this website, the use of the website, the individual products, the purchase process, or if you would like to discuss your specific needs with us, please contact our staff at the contact details provided!

The Terms of Use and General Terms and Conditions of this website are valid from October 17, 2021 until revoked.

We would like to inform you that if you order products from us via the website, the content of the contract between us will be determined – in addition to the provisions of the relevant binding legislation – by these General Terms and Conditions (hereinafter: GTC). 

Accordingly, these Terms and Conditions contain the rights and obligations of you and Pinke Attila E.V., the conditions for the conclusion of the contract, the performance deadlines, the delivery and payment conditions, the liability rules, and the conditions for exercising the right of withdrawal. 

Please read this document carefully before finalizing your order, because by finalizing your order, you accept the content of these GTC! 

2. Contractor and Seller details:

Business (also for sale) data
Name:Pinke Attila E.V.
Headquarters:1037 Budapest, Bécsi út 322. 2nd building. 1st em. 5.
Mailing address:1037 Budapest, Bécsi út 322. 2nd building. 1st em. 5.
REGISTRATION NUMBER:53011413
Tax number:69318692-1-41
Representative:Pinke Attila
Telephone numbers:+36 30 996 08 11
Fax:
E-mail:[email protected]
Website:www.blockchainbloom.com  
Bank account number:Erste Bank 11600006-00000000-85714720
Your hosting provider details
Name:RackForest KFT.
Title:1132 Budapest, Victor Hugo utca 11. 5th floor. B05001.
Storage location:(address of server rooms): XIII. district 1132 Budapest, Victor Hugo u. 18-22, 3rd fl. | VIII. district 1087 Budapest, Asztalos Sándor u. 13. | District X 1108 Budapest, Kozma u. 2.
Availability:+36 70 881 4184 
Responsible person:Customer service 

Company (also Seller) data
Name:Catch Carp Hungary Ltd.
Headquarters:1037 Budapest, Bécsi út 322. 2nd building. 1st em. 5.
Mailing address:1037 Budapest, Bécsi út 322. 2nd building. 1st em. 5.
Company registration number01 09 182656
Tax number:24792587-2-41
Representative:Pinke Attila
Telephone numbers:
Fax:
E-mail:[email protected]
Website:www.blockchainbloom.com  
Bank account number:OTP Bank 11703006-25957806
Your hosting provider details
Name:RackForest KFT.
Title:1132 Budapest, Victor Hugo utca 11. 5th floor. B05001.
Storage location:(address of server rooms): XIII. district 1132 Budapest, Victor Hugo u. 18-22, 3rd fl. | VIII. district 1087 Budapest, Asztalos Sándor u. 13. | District X 1108 Budapest, Kozma u. 2.
Availability:+36 70 881 4184 
Responsible person:Customer service 

The Customer may use the Website solely at his own risk, and accepts that the Contractor shall not be liable for any property or non-property damages incurred during use.

The entrepreneur excludes all responsibility for the behavior of website users. The customer is obliged to ensure that, when using the Website, he does not directly or indirectly violate the rights of third parties or the laws. The Buyer is fully and exclusively responsible for his own conduct, and in such cases the Contractor fully cooperates with the acting authorities in order to detect violations of law.

The Contractor has the right, but is not obliged, to check the content that may be made available by the Buyers during the use of the Website, and the Contractor is entitled, but not obliged, to look for signs of illegal activity in relation to the published content.

The pages of the service may contain connection points (links) that lead to the pages of other service providers. The Contractor assumes no responsibility for the data protection practices and other activities of these service providers.

Due to the global nature of the Internet, the Customer accepts that, when using the Website, he is obliged to take into account the provisions of the relevant national and international legislation. If any activity related to the use of the Website is not permitted according to the law of the Buyer’s country, the Buyer is solely responsible for the use.

If the Customer notices objectionable content on the Website, it must notify the Contractor immediately. If, in the course of the Contractor’s good faith procedure, the indication is found to be well-founded, he is entitled to immediately delete or modify the information.

3. Acceptance of the Terms of Use and General Terms and Conditions of the Website

Before requesting a price quote, the Buyer must familiarize himself with the provisions of the Terms of Use of this Website. On the website www.blockchainbloom.com, the Buyer expressly accepts the provisions of the Terms of Use of this Website, and it is fully part of any contract between the Buyer and the Contractor. 

The General Terms and Conditions are abbreviated as: GTC.

3/A. Scope of the General Terms and Conditions, changes to the General Terms and Conditions

The contract concluded between you and the Seller (Contractor, hereinafter referred to as the GTC: Seller) is governed by these GTC in addition to the mandatory applicable laws. The Seller is entitled to change the provisions of these GTC within the framework of the relevant legislation. Please read the provisions of the General Terms and Conditions before each purchase! Any modification of the General Terms and Conditions is valid from the time it is published on the website. Any changes will not affect the contracts already established (confirmed orders). 

In accordance with the above, the Seller is entitled to unilaterally modify the terms of these General Terms and Conditions at any time. The Seller informs the registered Buyers of the amendments by e-mail before they take effect. When the changes come into effect, registered Buyers must expressly accept them when logging in to the site in order to use the site.

Information on the form of the contract:

Contracts covered by these General Terms and Conditions are not considered written contracts, the Seller does not file them, does not store data related to the contract after completion, but of course issues invoices and cash register receipts for the transactions. We recommend that you keep the data proving the purchase for the purpose of asserting your claim in the future.   

3.1. The language of the contract

The Terms of Use and General Terms and Conditions of this Website and the language of the website are Hungarian.

3.2 Prices

The prices are in HUF and include the statutory VAT.  The prices are informative, we reserve the right to change prices. The prices on the website do not include additional costs related to packaging and delivery, which are added separately to the order confirmation in each case. Delivery-related fees are only added to the total amount.

4. About the website

4.1. klub.blockchainbloom.com

Blockchainbloom.com’s online courses are also available on the www.klub.blockchainbloom.com website from 20.02.2024. The BCB club, which is a monthly or annual subscription system, also operates on this interface.

Sales through the sub-site klub.blockchainbloom.com are carried out by the Salesform system. The online trainings and BCB club materials are stored at the hosting provider, Rackforest kft. on your server, Salesform is just the sales system for it.

The company that operates Salesform (www.salesform.hu) is Netlight Consulting kft.

Company name: Netlight Consulting Kft

Address: 1148 Budapest Bánki Donát utca 12/b

Telephone: 36303512354

Email: [email protected]

Internet: www.netlight.hu

The authority that registered the company: Budapest Cégbíróság

Company register number: 0109192123

Tax number: 14188127242

Shopping on klub.blockchainbloom.com is only possible by card payment. Online bank card payments are made through OTP Bank’s SimplePay system. The bank card data will not reach the merchant. The operator providing the service: OTP Mobil Szolgáltató Kft.

On the klub.blockchainbloom.com interface, the monthly and annual paid services of the BCB club operate with a recurring bank card service.

Recurring bank card payment (hereinafter: “Recurring Payment”) is a payment made by SimplePay

provided bank card acceptance function, which means that the Customer a

future payments with the bank card data provided during the registration transaction

can be initiated without re-entering the bank card details.

By accepting this statement to use Recurring Payment, you agree that a

after a successful registration transaction in this webshop (www.klub.blockchainbloom.com)

subsequent payments initiated by re-entering the bank card details and you

be initiated by the Merchant without his consent per transaction.

Attention(!): handling of bank card data in accordance with the rules of the card company

is happening. Neither the Merchant nor SimplePay has access to bank card data.

For recurring payment transactions initiated by the Merchant incorrectly or illegally

the Merchant is directly responsible to the Merchant’s payment service provider (SimplePay).

any claim enforcement is excluded.

I have read this information, I acknowledge and accept its contents.

4.2 Teachable

Online courses are also available at www.teachable.com.

If you purchase the online course on the Teachable interface, you will be redirected to the Teachable interface during payment.

Above the point VIS Maior should come this:

Online training in case of purchase: Online trainings are stored on the Teachable interface. After you click on the purchase button on the course page, it will take you to Teachable’s interface, where you can pay by card. To view the course, you must register on the Teachable page with your email address and name.

Company: Teachable Inc

Website: https://teachable.com

Teachable Terms of Use: https://teachable.com/terms-of-use

Cím: 470 Park Avenue South, 6th Floor New York, New York 10016

Email: [email protected]

4.1. The entrepreneur operates a website under the web address www.blockchainbloom.com, on which the products and services it distributes can be learned about (hereinafter “website”) by Buyers visiting the website through an internet interface. The Contractor provides the Buyer with the products available in its range (website) in the requested quantity, if they are available in stock. 

Anyone over the age of 18 can register on the website or use it to request a quote.

Orders can only be placed via the online store.

4.3. By using the website, the Customer expressly acknowledges that the following codes are embedded in all main pages and sub-pages:

-Google analytics code

-Google adwords remarketing kód

-Google adwords conversion tracking code

-Facebook remarketing code

-Facebook conversion tracking code

Google and Facebook record the IP address of the customers who come to our website, and after the visit, ads are offered on the Google display network and on the Facebook message wall.

5. Registration and Quotation

5.1. Registration on the Contractor’s website: Customers have the option to register for the newsletter service or request a price quote on the Contractor’s website www.blockchainbloom.com registration page. During the registration, the Buyer accepts a separate declaration that he/she provides the correct data during the registration, and in case of failure to do so, he/she is fully responsible for compensation for the resulting damage. The Contractor handles the data provided during and for registration in accordance with the relevant and effective data protection legislation.

Consumer (aka: Buyer):

In this document, any person who enters into a contract or enters into a legal relationship with the entrepreneur outside the scope of their economic or professional activity is considered a consumer. A consumer contract is the legal relationship that is established between the consumer and a person who enters into the contract in their economic or professional sphere. The Buyer of the website, a person who registers or requests a price quote, is not automatically considered a consumer due to his position. 

There is also a separate newsletter subscription option on the website. The rules for sending newsletters are contained in the Privacy Notice.

Subscription to the newsletter is possible by downloading the free course. Anyone who downloads this accepts that they may receive newsletters from blockchainbloom in the future, but they can unsubscribe from the newsletter at any time.

5/A. Procedure in case of incorrect price

There may be an incorrect price on the website. In particular, an incorrect price that is significantly different from the well-known, generally accepted or estimated price of the product available on the market, possibly due to a system error or typo (e.g. “0” HUF or “1” HUF) is considered an incorrect price. In case of an incorrect price, we cannot accept the order (your offer) at the incorrect price, and we are not obliged to sell the product at the incorrect price. In the event of an offer at an incorrect price, no contract will be formed between us. If you make an offer at an incorrect price, the system will automatically confirm it, but this does not constitute acceptance of the offer on our part. In the event that you make an offer (order) at an incorrect price, the Seller’s employee will draw your attention to the correct price during the electronic – not automatic – confirmation of the offer sent by the Seller’s employee and may offer to enter into a contract at the correct price. You are not obliged to make an offer and conclude a contract at the correct price communicated by the Seller instead of the incorrect price. In this case, no contract is created between the parties.  

5/B. Order process

Detailed description of the order process:

In order to place an order and purchase, the Buyer is not required to register on the site, nor is it necessary to have his own Buyer account and log in.

However, in the case of online downloadable content purchases, it is necessary to have a registration account, because we can send the download contact information through it after payment.

In this case, the Service Provider is the same as the Seller.

Product selection:

The Customer has the opportunity to choose or order from the store’s products. By clicking on the selected product, the customer can view its detailed description. If you intend to buy, you place the product you want to buy in a virtual basket by clicking on the basket icon, or by pressing “Add to basket” or the Order button. The number next to the cart icon in the upper right corner of the screen shows how many products you have placed in the cart so far. By clicking on the same basket icon located in the upper right corner, you will find the products placed in the basket during the purchase, as well as the amount of the purchase price of the products in the basket. Here you can check the correctness of your order, especially the prices and quantities, which can be modified or improved as needed. The cart automatically calculates the total amount of the order. If you change the amount of products in the cart or delete them, you must click the update icon next to the product or the bottom “Update” button so that the cart saves the changes and displays the corresponding totals. By clicking the “Back” button, the customer has the opportunity to return to the product page and continue browsing our products. By clicking the “Empty basket” button, the products placed in the basket until now will be deleted. By clicking the “Save cart” button, you can save the list of products selected so far so that you can continue shopping later.

Send your order:

If the Buyer considers the amount of products placed in the basket to be adequate, has checked the total amount, and has decided to purchase them, he can simply click on the “Order” button to continue on the interface. After that, the Customer has the opportunity to choose whether he wants to enter as an already registered customer, whether he wants to register as a new customer, or whether he wants to buy without registration.

If the Customer has previously purchased in our store, it is advisable to log in with the e-mail address and password used and entered during the previous registration.

If the Buyer wants to register as a new customer, he must enter the data required for the purchase, which the system will store, so the next time he makes a purchase, he will only need to log in and the system will remember his previously entered data.

In the case of a purchase without registration, the Buyer must provide billing information and delivery address.

Proceeding from this interface is only possible after the customer has accepted the Data Management Information and these General Terms and Conditions.

In the next step, the Buyer can choose the delivery method that suits him (online – for downloadable materials – or DPD courier service) and the payment method (cash on delivery / bank card / bank transfer). If the Buyer has selected the preferred delivery and payment method, he can proceed to the Data Verification interface by clicking the “Next” button. Here you can check the quantity of the ordered products, their price and the total amount plus shipping costs, as well as write a comment on the order. If you agree with the content of the order and have accepted the terms of purchase, click the “Order” button to send the order. After that, a thank you page will appear with the order number, and a confirmation e-mail will be sent to the e-mail address provided by the customer.

It is possible to correct data entry errors (e.g. selecting an additional product, changing the item number, deleting the selected product, checking the price) before pressing the “Order” button. The Buyer acknowledges that clicking the “Order” button entails a payment obligation . 

The order can be delivered to the Customer’s home, and in the case of online downloadable materials, after paying the purchase price, the Customer can access the product by downloading it after logging into their own registered account in the online store. After logging in, in the list of products ordered so far, the inscription “Downloadable content” will appear next to the products for which the download option has been opened after settlement. By clicking on the label, a download authorization button will appear in the product details, by clicking on which you can initiate the download.

Attention! Please make sure you have a continuous internet connection and be sure to wait until the full content is finished downloading! While the download is in progress, do not attempt to open or perform any action on the content as this may cause the download to be interrupted.

The service provider cannot be obliged to publish the content again in the direction of the customer, if the download was not successful. If any problems arise during the download, call our customer service and we will find a solution to the problem based on an individual assessment.

The Buyer can choose from the following payment options:

– cash on delivery: the entire purchase price, including delivery costs, must be paid in cash (or, if possible, by bank card) to the delivery person upon receipt of the shipment

– bank card: an online bank card payment interface will appear and the total amount of the purchase will be immediately deducted from your bank card after entering the details of your bank card suitable for online payment. Our contractual partner is OTP Mobilszolgáltat Kft.

SimplePay (OTP Bank): Online bank card payments are made through OTP Bank’s SimplePay system. The bank card data will not reach the merchant. The operator providing the service: OTP Mobil Szolgáltató Kft.

Headquarters: 1143 Budapest, Hungária krt. 17-19.

Customer service: [email protected] +36 1/20/30/70 3-666-611

Company registration number: 01-09-174466

Registration authority: Company Court of the Capital City Court

Tax number: 24386106-2-42

Storage provider: Tárhely.Eu Kft., 1144 Budapest, Ormánság u. 4.

– transfer: the site will send you the data required for the transfer and the deadline for completing the transfer. You can make the transfer online via your e-bank or in person at your bank branch. We will only be able to send the items after the total amount stated in the order confirmation e-mail has been deposited into our current account.

-Recurring bank card payment:

Recurring bank card payment (hereinafter: “Recurring Payment”) is a payment made by SimplePay

provided bank card acceptance function, which means that the Customer a

future payments with the bank card data provided during the registration transaction

can be initiated without re-entering the bank card details.

By accepting this statement to use Recurring Payment, you agree that a

after a successful registration transaction in this webshop (www.klub.blockchainbloom.com)

subsequent payments initiated by re-entering the bank card details and you

be initiated by the Merchant without his consent per transaction.

Attention(!): handling of bank card data in accordance with the rules of the card company

is happening. Neither the Merchant nor SimplePay has access to bank card data.

For recurring payment transactions initiated by the Merchant incorrectly or illegally

the Merchant is directly responsible to the Merchant’s payment service provider (SimplePay).

any claim enforcement is excluded.

I have read this information, I acknowledge and accept its contents.

Some payment options are only available under certain conditions. We reserve the right to change payment options and limit their availability.

The service provider’s online store is obliged to confirm the receipt of the customer’s order by electronic means without delay. CVIII of 2001. in accordance with the law, when the order is placed, the software of the seller’s online store immediately sends a notification to the customer about the fact that the order has been placed. This notification does not constitute a contract between the seller and the buyer! It merely informs the customer that his order request has been registered by our system and forwarded to the seller’s competent employee. This means that after placing the order, the Customer will receive an automatic e-mail about the receipt of the order.

If this confirmation is not received by the Customer within the expected time frame, depending on the nature of the service, but no later than 48 hours after the Customer’s order was sent, the Customer will be released from the binding offer or contractual obligation. An order and its confirmation shall be deemed to have been received by the service provider or the Customer when it becomes available to him. The parties may deviate from the above rules if they have agreed.

Processing and fulfillment of orders

Orders are processed within 48 hours of sending the order. The seller gives the customer the opportunity to cancel the order electronically until the fulfillment of the order begins. Subsequent changes to the order can only be made in writing by email to the following email address: [email protected]).

General deadline, within 3-5 working days from confirmation, but the Service Provider undertakes a deadline of 30 days. In the case of foreign orders, a different, longer period is also possible. We will notify you of the expected date of delivery. If the Service Provider and the Customer have not agreed on the date of performance, the Service Provider is obliged to perform the performance in accordance with the contract at the time or within the time specified in the Customer’s notice or, in the absence of a notice, no later than thirty days from the receipt of the order by the Service Provider.

Based on the invoicing data provided by the Buyer, we issue an e-invoice and send it to the Buyer electronically to the specified e-mail address. We are only able to issue a paper-based invoice if the Buyer indicates this to us in advance in the form of a request in the comments section of the order, by phone or e-mail.

If the Service Provider does not fulfill its obligations under the contract because the product specified in the contract is not available, it is obliged to inform the Customer immediately and to refund the amount paid by the Customer immediately, but no later than within thirty days. 

Vis Maior:

The Seller is not responsible for damages resulting from force majeure or other events beyond its control, such as e.g. but not limited to:

from the use of the Web Store’s websites, malfunctions, or malfunctions,

caused by computer viruses, worms,

resulting from any hardware or software error, internet network error, or other technical error,

for damages resulting from a line or system error or the interruption of the Internet connection.

6. Customer’s rights of withdrawal and termination

45/2014. (II.26.) Pursuant to the government decree, the buyer has the right to withdraw from the purchase without reason within 14 days of receiving the product. The withdrawal/termination period expires 14 days after the day on which the customer or a third party indicated by the customer, other than the carrier, receives the product. The buyer can also exercise his right of withdrawal in the period between the date of conclusion of the contract and the date of receipt of the product. If the buyer has made an offer to conclude the contract, the buyer has the right to withdraw the offer before the conclusion of the contract (that is, confirmation of the order by the Seller), which terminates the binding nature of the offer covering the conclusion of the contract.

If the buyer wishes to exercise his right of withdrawal/termination, he must send a clear statement containing his intention to withdraw/terminate (e.g. by post or by electronic mail) to the following address:

1237 Budapest, Szent László utca 163. 

email: [email protected]

The buyer exercises his right of withdrawal/termination within the deadline, if he sends his withdrawal/termination statement before the expiration of the above-mentioned deadline.

45/2014, the customer cannot exercise his right of withdrawal. In the case of the provisions of § 29 of the Government Decree, and on the basis of these General Terms and Conditions, in particular:

in the case of a non-pre-manufactured product that was produced based on the customer’s instructions or at the express request of the customer, or in the case of a product that was clearly tailored to the customer (e.g. photo book, engraving);

regarding a perishable product or a product that retains its quality for a short time;

with regard to a product with closed packaging that cannot be returned after being opened after handover for health protection or hygiene reasons;

with regard to a product which, due to its nature, is inseparably mixed with another product after delivery;

with respect to the purchase of sealed audio and video recordings, sealed books or e-books and copies of computer software, if the buyer has opened the packaging after delivery;

with regard to newspapers, magazines and periodicals (with the exception of subscription contracts);

with regard to the digital data content provided on a non-material data carrier, if the Seller has started the performance with the express, prior consent of the customer, and the customer has simultaneously declared with this consent that he/she will lose his/her right of withdrawal/termination after the start of the performance.

ATTENTION!

Based on the above, the 14-day right of withdrawal does not apply to e-books and paper-based books unpacked from their packaging. By clicking the “Order” button, you expressly, absolutely and irrevocably accept this.

In the event of a printing error in the book, you are subject to the Civil Code. 6:159. according to § and 6:162. § (2) par. is entitled to a right of warranty for accessories communicated within two months, in which case the Contractor undertakes to exchange.

Right of withdrawal/ Return guarantee, description of its process:

If the customer withdraws from the contract, we will immediately, but no later than within 14 days from the receipt of the cancellation notice, refund all the consideration provided by the customer, including the delivery cost (except for the additional costs incurred due to the fact that the customer chose the product offered by us, you have chosen a delivery method other than the cheapest standard delivery method.) In the case of home delivery, the date of receipt from the courier, which can be confirmed by the receipt from the courier. The Seller can withhold the refund until the product has been returned or the buyer has not confirmed that he has returned it: the earlier of the two dates must be taken into account. (The cancellation is considered to have been validated within the deadline if the buyer sends his declaration of cancellation before the deadline, i.e. the cancellation communicated on the fourteenth day is also considered to have been validly communicated.) During the refund, the Seller uses the same payment method as the payment method used during the original transaction, except , if the customer expressly consents to the use of another payment method; due to the application of this refund method, the customer will not be charged any additional costs. The Seller can withhold the refund until the product has been returned or the buyer has not confirmed that he has returned it: the earlier of the two dates must be taken into account.

The customer is obliged to return or hand over the product to us without undue delay, but no later than 14 days from the date of notification of the withdrawal statement. We are unable to accept parcels returned by cash on delivery. The deadline is considered met if the customer sends the product before the 14-day deadline. The customer bears the direct cost of returning the product due to the exercise of the right of withdrawal. The customer will not be charged any other costs. The customer can only be held responsible for the decrease in value of the product if it occurred due to use exceeding the use necessary to determine the nature, properties and operation of the product.

If, during the opening of the product you received, it turns out in the presence of the person performing the delivery (postal delivery person, courier) that it is demonstrably damaged, and the damage occurred before the receipt of the goods, we will immediately guarantee the return of the product and the cancellation of the sale. Any kind of damage or lack of content during the delivery of the shipment must be included in the record of facts between the sender and receiver! We cannot take responsibility for subsequent lack of content or possible damage!

7. Complaint handling, further legal enforcement options:

7.1. Complaints handling

The consumer can submit consumer objections related to the product or the activities of the Contractor at the following contact details:

Buyer with the products or Pinke Attila E.V. or you can present your consumer complaints about the activities of Catch Carp Hungary Kft. at the following contact details:

Attila Pinke E.V. and Catch Carp Hungary Kft.

1037 Budapest Bécsi út 322 II lph. 1/5 email: [email protected]

phone number: +36 30 996 0811

Complaints are always handled in accordance with the General Terms and Conditions and Hungarian legislation.

The Seller examines the verbal complaint as soon as possible and remedies it as necessary. If the customer does not agree with the handling of the complaint, or if it is not possible to immediately investigate the complaint, the Seller will immediately take minutes of the complaint and his position on it and send a copy of it to the customer, and otherwise proceed according to the following point away.

If no solution is possible according to the previous point, the Seller shall respond to the complaint in writing within thirty days, unless otherwise provided by law. Attached to the answer is the CLV of 1997 on consumer protection taken from the complaint. also a protocol according to the provisions of § 17/A, paragraph (5) of the Act. The Seller is obliged to justify the rejection of the complaint. The Seller must keep the record of the complaint for 5 years.

The record of the complaint must contain the following:

a) name and address of the buyer,

b) the place, time and method of presenting the complaint,

c) a detailed description of the customer’s complaint, a list of documents, documents and other evidence presented by the customer,

d) the Seller’s statement on his position regarding the customer’s complaint, if the complaint can be investigated immediately,

e) the signature of the person purchasing the protocol and – with the exception of verbal complaints communicated by telephone or other electronic communication services – the buyer,

f) the place and time of taking the minutes,

g) in the case of a verbal complaint communicated by telephone or using other electronic communication services, the unique identification number of the complaint.

If the complaint is rejected, the Seller informs the buyer in writing about the legal remedies, i.e. which authority or the conciliation board can initiate the procedure with the complaint, depending on its nature. In the written information, the seat, telephone and internet contact details, and mailing address of the competent authority and the conciliation body according to the customer’s place of residence or stay shall be indicated. The information must also cover whether the Seller uses the conciliation board procedure in order to settle the consumer dispute.

In the event of rejection of the buyer’s complaint, otherwise, he may turn to the competent consumer protection body or court in his place of residence to investigate disputes (consumer legal disputes) arising against the Seller, or he may initiate the procedure of a conciliation body for a simple, quick, out-of-court settlement of his complaint. You can find the contact details of the conciliation bodies on the following website:

http://www.fogyasztovedelem.kormany.hu/node/8579

Based on the consumer online dispute resolution guidelines, on the website created by the European Commission, after the consumer has registered, it is possible to handle legal disputes related to online purchases through this website. This requires the buyer to fill out an application, avoiding court proceedings. On the portal, the consumer and the Seller can jointly choose the dispute resolution body they want to entrust with handling the complaint:

https://webstage.ec.europa.eu/odr/main/?event=main.home.show&ing=HU

If any consumer dispute between the seller and the consumer is not settled during the negotiations, the following legal enforcement options are open to the consumer:

– Filing a complaint with the consumer protection authorities. If the consumer detects a violation of his consumer rights, he is entitled to file a complaint with the competent consumer protection authority according to his place of residence. After evaluating the complaint, the authority decides on the conduct of the consumer protection procedure.

– Conciliation body: In order to resolve consumer disputes related to the quality, safety and application of product liability rules, as well as the conclusion and performance of the contract, the consumer can initiate a procedure at the conciliation body operating under the competent professional chamber according to his place of residence. 

Competent conciliation body based on the Seller’s seat:

Budapest Conciliation Board

1016 Budapest, Krisztina körút 99. III. floor 310.

mailing address: 1253 Budapest, Pf.:10.

Competent conciliation bodies by address:

Baranya County Conciliation Board

Address: 7625 Pécs, Majorosy Imre u. 36.

Mailing address: Pf. 109, 7602 Pécs.

Telephone number: (72) 507-154

Fax number: (72) 507-152

President: Dr. József Bodnár

E-mail address: [email protected]

Bács-Kiskun County Conciliation Board

Address: 6000 Kecskemét, Árpád krt. 4.

Telephone number: (76) 501-525, (76) 501-500

Fax number: (76) 501-538

President: Dr. Zsuzsanna Horváth

E-mail address: [email protected]

Békés County Conciliation Board

Address: 5600 Békéscsaba, Penza ltp. 5.

Telephone number: (66) 324-976, 446-354, 451-775

Fax number: (66) 324-976

President: Dr. László Bagdi

E-mail address: [email protected], [email protected]

Borsod-Abaúj-Zemplén County Conciliation Board

Address: 3525 Miskolc, Szentpáli u. 1.

Telephone number: (46) 501-091, 501-870

Fax number: (46) 501-099

President: Dr. Péter Tulipán

E-mail address: [email protected]

Budapest Conciliation Board

Address: 1016 Budapest, Krisztina krt. 99.

Telephone number: (1) 488-2131

Fax number: (1) 488-2186

President: Dr. György Baranovszky

E-mail address: [email protected]

Csongrád County Conciliation Board

Address: 6721 Szeged, Párizsi krt. 8-12.

Telephone number: (62) 554-250/118 ext

Fax number: (62) 426-149

President: Dr. Károly Horváth

E-mail address: [email protected]

Fejér County Conciliation Board

Address: Hosszúséta tér 4-6, 8000 Székesfehérvár.

Telephone number: (22) 510-310

Fax number: (22) 510-312

President: Dr. József Vári Kovács

E-mail address: [email protected], [email protected]

Győr-Moson-Sopron County Conciliation Board

Address: Szent István út 10/a, 9021 Győr.

Telephone number: (96) 520-202; 520-217

Fax number: (96) 520-218

President: László Horváth

E-mail address: [email protected]

Hajdú-Bihar County Conciliation Board

Address: 4025 Debrecen, Petőfi tér 10.

Telephone number: (52) 500-735

Fax number: (52) 500-720

President: Dr. Zsolt Hajnal

E-mail address: [email protected]

Heves County Conciliation Board

Address: Faiskola út 15, 3300 Eger.

Mailing address: 3301 Eger, Pf. 440.

Telephone number: (36) 416-660/105 ext

Fax number: (36) 323-615

President: Dr. Csaba Gordos

E-mail address: [email protected]

Jász-Nagykun-Szolnok County Conciliation Board

Address: 5000 Szolnok, Verseghy park 8.

Telephone number: (56) 510-610

Fax number: (56) 370-005

President: Dr. Lajkóné, Dr. Judit Vígh

E-mail address: [email protected]

Komárom-Esztergom County Conciliation Board

Address: 2800 Tatabánya, Fő tér 36.

Telephone number: (34) 513-010

Fax number: (34) 316-259

President: Dr. György Rozsnyói

E-mail address: [email protected]

Nógrád County Conciliation Board

Address: Alkotmány út 9/a, 3100 Salgótarján

Telephone number: (32) 520-860

Fax number: (32) 520-862

President: Dr. Erik Pongó

E-mail address: [email protected]

Pest County Conciliation Board

Address: 1055 Budapest Kossuth tér 6-8.

His phone number is (1)-474-7921

Fax number: (1)-474-7921

President: Dr. Károly Csanádi

E-mail address: [email protected]

Somogy County Conciliation Board

Address: Anna utca 6, 7400 Kaposvár.

Telephone number: (82) 501-000

Fax number: (82) 501-046

President: Dr. Ferenc Novák

E-mail address: [email protected]

Szabolcs-Szatmár-Bereg County Conciliation Board

Address: 4400 Nyíregyháza, Széchenyi u. 2.

Telephone number: (42) 311-544, (42) 420-180

Fax number: (42) 420-180

President: Mrs. Dr. Katalin Balmaz Görömbein

E-mail address: [email protected]

Tolna County Conciliation Board

Address: 7100 Szekszárd, Arany J. u. 23-25.

Telephone number: (74) 411-661

Fax number: (74) 411-456

President: Dr. Ferenc Gáll

E-mail address: [email protected]

Vas County Conciliation Board

Address: Honvéd tér 2, 9700 Szombathely.

Telephone number: (94) 312-356

Fax number: (94) 316-936

President: Dr. Zoltán Kövesdi

E-mail address: [email protected]

Veszprém County Conciliation Board

Address: 8200 Veszprém, Budapest u. 3.

Telephone number: (88) 429-008

Fax number: (88) 412-150

President: Dr. Csaba Vasvári

E-mail address: [email protected]

Zala County Conciliation Board

Address: 8900 Zalaegerszeg, Petőfi utca 24.

Telephone number: (92) 550-514

Fax number: (92) 550-525

President: Dr. Sándor Molnár

E-mail address: [email protected], [email protected]

Court procedure: The customer has the right to assert his claim arising from a consumer dispute in court within the framework of a civil procedure pursuant to Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure. according to the provisions of the law.

Consumer protection inspectorates of the capital and county government offices act in the first instance with county competence, and in the second instance with national competence, the National Consumer Protection Authority acts. Jurisdiction is based on the consumer’s place of residence, the company’s seat and location, as well as the place where the infringement was committed. The application can be submitted to any competent inspectorate.

Where can I turn?

https://fogyasztovedelem.kormany.hu/#/fogyasztovedelmi_hatosag

8. Data protection

You can access our privacy policy at www.blockchainbloom.com. 

9. Copyrights

The Website as a whole, its graphic elements, text and technical solutions and elements of the Service are subject to copyright protection or other intellectual property rights (thus, in particular, trademark protection). The Contractor is the copyright holder or the authorized Customer of all content displayed on the Website and during the provision of services available through the Website: any author’s work or other intellectual creation (including, among others, all graphics and other materials, the layout and editing of the Website interface, the used software and other solutions, ideas, implementation).

Saving or printing the contents of the Website, as well as certain parts, on a physical or other data medium for private use is permitted with the prior written consent of the Contractor. Use beyond private use – for example, storage in a database, transmission, publication or download, commercialization – is only possible with the prior written permission of the Contractor.

In addition to the rights expressly defined in the Terms of Use of this Website, registration, use of the Website, and no provision of the Website Terms of Use shall grant the Customer the right to any use or exploitation of any trade name or trademark on the Website. In addition to the display associated with the intended use of the Website, the necessary temporary duplication and the making of copies for private purposes, these intellectual works may not be used or utilized in any other form without the prior written permission of the Contractor.

The Contractor reserves all rights to all elements of its service, in particular the domain name www.blockchainbloom.com, its subdomains (e.g. www.blockchainbloom.com/horvath-cintia/ ), all other domain names occupied by the Contractor, its subpages, as well as to its internet advertising surfaces. All activities aimed at listing, organizing, archiving, hacking, and reverse engineering the Contractor’s database are prohibited, unless the Contractor gives special permission to do so.

Without a separate agreement or using the service for this purpose, it is forbidden to modify, copy, insert new data in it, or overwrite existing data by bypassing the interface provided by the Contractor or search engines.

By using the Service, the Customer accepts that the Contractor may use the data uploaded by the Customer during the use of the Service within the framework of the relevant Data Protection Information at any time and anywhere, without restriction or payment of a separate fee.

10. Information on the essential properties of the products

On the website, we provide information about the essential properties of the products that can be purchased in the descriptions of each product. The data on the product page are informative! The pictures are sometimes illustrations, they do not always correspond to reality in everything! 

11. Correction of data entry errors – Responsibility for the veracity of the data provided

Please note that it is the Buyer’s responsibility to ensure that the data provided by the Buyer is entered accurately. By requesting a quote, the Buyer acknowledges that the Contractor is entitled to charge the Buyer for all damages and costs resulting from the Buyer’s incorrect data entry and inaccurately provided data. The Contractor excludes responsibility for performance based on inaccurate data entry. We draw your attention to the fact that an incorrectly entered e-mail address or the saturation of the storage space belonging to the mailbox may result in the non-delivery of the offer and prevent the conclusion of the contract. 

12. Other

If a point of the Terms of Use or General Terms and Conditions of the Website is legally incomplete or invalid, the other points of the contract will remain in effect and the applicable provisions will apply instead of the invalid or incorrect part.

The Contractor does not have a code of conduct according to the Act on the Prohibition of Unfair Trade Practices against Consumers and has not joined such a code. 

12. Governing law, legal clause

12.1. In matters not regulated in the Terms of Use and General Terms and Conditions of this website, the provisions of the Price Offer, Buyer provisions, which are part of the contract, and the provisions of the laws in force at all times, especially the Civil Code, shall govern.

12.2. In the event of any legal dispute arising from the use of the website, the Contracting Parties mutually submit themselves to the exclusive jurisdiction of a local (district) or county (capital) court or tribunal having jurisdiction depending on the value and jurisdiction of the subject of litigation.

Dated: Budapest, October 17, 2021.

Attila Pinke E.V. and Catch Carp Hungary Ltd.